Shipping

Most brand new products qualify for free curbside shipping.

Some products like Olympic weights or personalized equipment require a shipping quote.

Shipping quotes are usually provided within 24hrs by filling out our "Shipping Quote" form. Shipping quotes provide customers with the most accurate and up to date cost.

Once an order is accepted it typically ships out within 2-3 business days.

Depending on your location, orders arrive within 3 to 5 business days after shipping.

Certain products such as custom made units require additional time. The time frame for custom units will be stated in the description.

Products under 120 lbs ship via UPS or FedEx.

Products over 120 lbs will ship via Freight Truck.

TracFitness does not ship to P.O.BOX addresses.

Free Shipping is available to U.S. 48 states (excluding Alaska, Hawaii, Virgin Islands, and Puerto Rico).

For shipping to excluded zones, such as military bases, please contact us for a shipping quote.

For international orders, please contact us here

Yes, we ship all over the world. Shipping costs will apply separately.

For international shipping, send us an email at orders@tracfitness.com with the desired product and your complete address.

Product

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

Make sure to take a look at our return and refund policy here for eligibility.

It depends on the manufacturer and the product. All options are outlined on the product page, so look out for customization options there.

If you have any questions about logo personalization, send us an email at info@tracfitness.com or use the contact page. Our customer friendly team will get back to you right away and let you know if personalization is available.

Most products will require full or partial assembly.

Other

You can contact us through our contact page! We will be happy to assist you.

Tracking your order is easy. Simply visit your order confirmation page sent by our order confirmation email.

Orders Support

orders@tracfitness.com

General Inquires

info@tracfitness.com